Shopify is optional, and included in the Growth and Pro plans. Connecting needs an admin of your inbox, and someone who can approve apps in your Shopify store.
The quick way: an install link
oneCommerce makes a small Shopify app for your store and sends you an install link.
Log in to both
Make sure you’re logged in to your inbox and to your Shopify admin in the same browser.
Open the link
Open the install link we sent you. Check the permissions Shopify shows and tap Install.
Done
You come back to your inbox, connected. Nothing to copy or paste.
yourstore.myshopify.com) and tap Connect Shopify.
Use your myshopify.com address (you’ll find it in Shopify admin → Settings → Domains), not your shop’s own web address.
Why the permissions
The app asks Shopify for permission to read orders, customers, deliveries and products, so the inbox can show them next to chats. It asks to change orders only so admins can cancel and refund from the inbox, and that stays switched off until an admin turns it on. Cancel and refund
Disconnecting
Your initials → Shopify → Disconnect. Orders stop showing next to chats until you connect again. You can also remove the app in Shopify admin → Apps. 
