What you can do
Answer as a team
Every chat has an owner. Hand chats over, tag a colleague, close when done.
Never miss a customer
Urgent flags, “No reply 1h”, and reminders for promises like “will check and update”.
See Shopify orders
Orders, payment and tracking right next to each chat.
AI help
Chat summaries and suggested replies in one click.
Set up in four steps
1
Log in
Go to app.onecommerce.tech and type your Business ID. How to log in
2
Link your WhatsApp number
Scan a QR code from the phone with your WhatsApp Business number. Link WhatsApp
3
Add your team
Give each person their own login. Add your team
4
Get it on your phone
Install the inbox as an app and turn on notifications. On your phone